Instagram ‘Challenge Required’ Error – What It Means and How to Fix It

Instagram users are occasionally faced with an error message reading “challenge required,” which can be both confusing and frustrating. While it might seem like a random glitch, the message actually has a purpose. Fortunately, there are several ways to resolve the issue, depending on its root cause.

What Does “Challenge Required” Mean?

This error is Instagram’s way of asking you to prove that you’re a real person and not an automated bot. Social media platforms are under constant attack from bots that either boost engagement artificially or conduct phishing scams. To combat this, Instagram implements security checks that only humans should be able to pass.

However, the error doesn’t always mean something malicious is happening. You may simply be logging in from a new device, your internet connection could be unstable, or Instagram’s own servers might be experiencing temporary problems. In such cases, the error appears by mistake.

How to Resolve the “Challenge Required” Error

Several troubleshooting methods can help you clear this error and get back to using your account.

1. Check Your Internet Connection

A weak or inconsistent internet connection is one of the most common reasons for this error. Whether you’re on Wi-Fi, mobile data, or a wired connection, poor connectivity can disrupt communication with Instagram’s servers.

Run a speed test to see how your internet is performing. If the connection is unstable, try restarting your modem or router. Most routers can be reset with a dedicated button or an associated mobile app. If that’s not an option, unplug the device, wait a minute, then plug it back in.

2. Avoid Excessive Device Switching

Frequent logins from different devices may trigger Instagram’s security systems. Most users typically stick to one or two devices. If you often switch between multiple phones, tablets, or computers, Instagram might perceive this as suspicious behaviour.

To minimise the chances of this error recurring, try accessing Instagram from the same devices consistently.

3. Confirm Your Identity

When the error appears, it’s often accompanied by instructions for verification. Instagram may ask you to confirm your identity by entering a code sent to your email or phone number, or by recognising photos or actions linked to your account.

Following the verification steps will help mark your device as safe, which may reduce the chances of similar issues in the future.

4. Restart the Instagram App

Closing and restarting the app can solve minor technical hiccups, especially those linked to temporary files or background processes. Here’s how to force-close Instagram:

On Android:

• Open Settings

• Go to Apps

• Tap See all apps

• Locate and select Instagram

• Tap Force stop

• Confirm by tapping OK

On iOS:

• Swipe up from the bottom of your screen and pause to open the App Switcher

• Find Instagram by swiping left or right

• Swipe up on the Instagram window to close the app

5. Clear the App Cache (Android Only)

Over time, cache data can become corrupted, causing apps to misbehave. Clearing the cache often resolves such problems.

Steps to clear Instagram’s cache on Android:

• Open Settings

• Navigate to Apps

• Tap See all apps and select Instagram

• Choose Storage & cache

• Tap Clear cache

You can also choose Clear storage to erase all app data, though this will log you out and remove all settings.

Note: iOS does not allow cache clearing manually. To do this on an iPhone, you’ll need to delete and reinstall the app.

6. Uninstall and Reinstall Instagram

As a last resort, removing and reinstalling the app might help. It resets all settings and may clear any lingering bugs.

On Android:

• Open Settings

• Go to Apps

• Tap See all apps

• Find and tap Instagram

• Select Uninstall and confirm

• Visit the Google Play Store to download and reinstall Instagram

On iOS:

• Press and hold the Instagram app icon

• Select Remove App

• Then choose Delete App

• Reinstall it via the App Store

After reinstalling, log back in and check whether the issue is resolved.

Final Thoughts

The “challenge required” error on Instagram is mostly a protective measure, designed to block automated activity and keep users safe. Although it can appear unexpectedly, the fixes are usually straightforward. By following the steps above — from checking your internet to verifying your identity — you should be able to resolve the issue and reduce the chances of it returning.